Integrated, IT enabled and time-definite movement services catering to First Mile, Long Haul, Intermediate and Last Mile delivery across India.

Key Competencies

  • Provide time definite pan India reach through Hub & Spoke Model, covering 12000 pin-codes.
  • Enable reduction in cost and time for customers through Network design, Route Planning, Load optimisation and Vehicle re-engineering.
  • Use of Infra best practices which include forklifts and pallets at Hubs and Branches and dedicated fleet of containerised vehicles.
  • Deployment of GPS-enabled fleet for online vehicle level and shipment level tracking in real time for timely and pro-active decision making.
  • Transparency in operations by providing customers with end-to-end, online visibility of every shipment in real time through the Transport Management (TMS) portal right from pick-up to in-transit to delivery to e-PODs and e-bills.
  • Provide support through dedicated Key Account and Customer Service Management teams.
  • Offer packaging Solutions like Shrink Wrap, Roll Cages etc. for shrinkage prevention.
  • Offer customised solutions for in-city distribution, milk runs etc.
FSC Advantage

  • Well designed transport hubs and branches across India.
  • Equipped with MHEs such as fork-lifts and pallets to prevent damages.
  • Dedicated fleet of containerised vehicles for safe, secure and all-weather movement.
  • Fleet has multiple capacities’ vehicles for optimal deployment.
  • Ability to do unitised secure deliveries using Roll Cages and Tail Lifts.

Integration of two softwares- Transport Management System (TMS) and Vehicle Tracking System (VTS)- provide end-to-end visibility of each shipment.

  • VTS has been further integrated with TMS. Customers get 24 x 7 online access to TMS which provides the following benefits,
    • Generate pick-up requests online and track status of pick-ups.
    • On-line modules for COD shipments, appointment based shipments and other customised options for effective tracking.
    • Online visibility and download option for e-Bills and e-PODs.
    • MIS generation and download.
    • Consignment tracking in real time, true to one meter.
  • GPS enabled vehicles have been integrated with VTS for 24 x 7 active tracking at both shipment level and vehicle level.

  • SOPs and processes are customised as per unique requirements of customers.
  • Dedicated Key Account and Customer Service Management teams for quick and timely resolution.
  • Pro-active alerts to customers in case of any aberrations and delays.

FSC has the expertise and ability to provide customised solutions.

  • Last Mile Solutions
    • Distribution Centre to Business / Tertiary Distribution-Consignments are picked up from the Distribution Centre and delivered to:
      Modern / General Trade Outlets and Dealers/ Distributors.
      Institutional Customer Sites.
      Distribution Centres of modern retail.
      The above can be done INCITY as well as INTERCITY / UPCOUNTRY.
    • Distribution Centre to end-consumer-Consignments are picked up from the Distribution Centre and delivered at Consumer’s doorstep.
      Low Volume Products would involve Multiple Drops (for categories like Books & CDs, Electronics, and Apparels etc.)
      Voluminous Products would involve Single Drop (e.g. Furniture, Consumer Durables etc.)
  • Milk Run (Multi-pick, Drop)-Consignments are picked up from Multiple Locations and delivered to a Single Location. There can be situations (like in the Automotive & Engineering Supply Chain) where in addition to Multiple Picks; there would be some Intermediate Drops as well.




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