FSC provides IT enabled and end-to-end supply chain services to companies having online presence.

Key Competencies

  • Shared / Single User IT-enabled fulfillment centres across India.
  • World class integrated technology for online visibility.
  • Pick-up capabilities across India.
  • Dedicated fleet of vehicles providing line haul and last mile logistics across 12000 pincodes in India.
  • Accurate inventory management from receipt to delivery across store, move and fulfillment.
  • Reverse Logistics.
  • Proven expertise in sectors like Food & Beverages, Lifestyle, Consumer Electronics & Hi-tech, Home & Furniture, Healthcare etc.
FSC Advantage

  • Well designed transport hubs and branches across India for pick-ups and deliveries.
  • Dedicated fleet of containerised line-hail and feeder vehicles for safe, secure and all-weather movement.
  • Last mile fulfilment through a dedicated team of Bikers and small vehicles.
  • Dedicated customer relationship management team.

Integration of various softwares provide end-to-end visibility of each shipment across store, move and fulfillment.

  • Electronic data interface with customer’s website.
  • Mobile Point of Sale (M-POS) software uses advanced wireless mobile technology.
    • Integrates with customer’s billing software and consolidates transactions in one account.
    • Online, on-demand MIS generation on reconciliation of payments.
    • Triggers SMS confirmation to our customer’s customers.
  • Biker Buddy software is being used for Last Mile which provides
    • LIVE Tracking and direction support.
    • Proof of Delivery (POD) and Proof of Attempt (POA) with Digital signature and reason capturing for undelivered dockets.
    • Geo tracking with GPS Integration.
    • Cash-in-hand reconciliation.
  • Logikart software is integrated with Biker Buddy to give complete tracking solutions including
    • Order validation and pin-code based allocation.
    • Details on reverse chain of deliveries.
    • RTO Management.
    • Cash Management.
    • Auto E-Billing.

  • SOPs and processes are customised as per unique requirements of customers.
  • Dedicated Customer Service Management team for quick and timely resolution.
  • Stringent monitoring and control on TATs.

Specifically meant for e-commerce industry, FSC offers complete packaging solutions across all categories such as FMCG, Lifestyle, Electronics, Furniture and General Merchandise.

FSC has the expertise in providing appropriate packaging solutions to its clients and it minutely studies factors pertaining to the need of the e-tailer.

Some of the factors considered in terms of the product are unit size, covering required, weight carrying capacity, extra protection in case of fragile products, pilferages, impact on logistics costs and also styling and aesthetics of the packaging.

case study

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